Crystal Clear Property Maintenance (“we”, “us”, “our”) is committed to protecting your privacy. This policy outlines how we collect, use, store, and safeguard your personal data in compliance with the UK GDPR and Data Protection Act 2018.

We may collect the following information:

• Name and contact information (address, email, phone number)

• Details relating to service enquiries or bookings

• Photos or videos of work completed (with your permission)

• Website usage data via analytics or cookies

We use your information to:

• Provide quotes and respond to enquiries

• Deliver agreed services

• Manage bookings and customer communication

• Improve our website and services

• Maintain internal records

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We do not sell or share your data with third parties except where required by law or where necessary to deliver our services (e.g., using a scheduling or invoicing tool).

We securely store your data on encrypted systems and only keep it for as long as necessary for service, legal, or accounting purposes.

You have the right to:

• Access the data we hold about you

• Request corrections or deletion

• Withdraw consent

• Object to data processing

To exercise your rights, contact us at: 07773 603545